Terms and Conditions
1.2.Neutral Matching Platform The Service provided by Peertasker is simply a neutral platform for connecting Users for the fulfilment of Tasks. Peertasker is not responsible for the performance of users, quality of service or goods delivered, schedule, legal arrangements, and makes no representations about the reliability, suitability, timeliness or accuracy of the Tasks requested and Service rendered whether in Public, Private, or online interactions. enabling connections between Users for the fulfillment of Tasks, but Company is not responsible for the performance of Users, nor does it have control over the quality, timing, legality, failure to provide, or any other aspect whatsoever of Tasks Clients, nor of the integrity, responsibility or any of the actions or omissions whatsoever of any Users. Company does not have control over the quality, timing or legality of Tasks delivered by its Taskers. Company makes no representations about the suitability, reliability, timeliness, or accuracy of the Tasks requested and provided by Users identified through the Service whether in public, private, or offline interactions.Peertasker has no obligation to any User to assist or be involved in any form of dispute between the Client and the Tasker. 1.3. Information Verification All information provided by Peertasker’s Users related to the goods or services to be rendered are not in the responsibility of Peertasker to verify prior to publication on the Peertasker platform. 1.4.Information Accuracy You agree that Peertasker holds no responsibility and warranty to the truth or accuracy of any information provided by Users, which includes and not limited to the ability of Taskers to perform tasks or deliverables, or the accuracy of any information provided by the Clients or the Clients’ ability to pay for the services or goods. 2. SERVICE DESCRIPTION 2.1.The Peertasker Service description will be reviewed and updated whenever required. Additional information might be created in addition to the points set out below overtime. 2.2.A client requesting for service or goods: 1. Creates an account via Peertasker and posts the request 2. Posts an accurate and complete description of the service and goods provided including the payment offered on hourly or fixed rate basis or other requests 2.3 Whether the taskers are able or disabled physically or mentally, are able to perform the services and/or provide the deliverables requested by customers before accepting the assignment. They are able to review the requested tasks posted by Clients. 2.4.If the Tasker desires to provide services or sell goods to a Client, the Tasker must make an offer in response to the Posted Task. By making an Offer, the Tasker confirms that s/he is legally entitled to and capable of supplying the goods or services described in the Posted Task. Offers are subject to further terms set out for Posting Tasks and Making Offers below. 2.5.If the Client in any way updates a Posted Task after it has been published on the Peertasker Platform and before an offer has been accepted, then Peertasker may, at its discretion, cancel all Offers for that Posted Task that were made prior to the update and recommence the offer process. 2.6.If the Job Poster agrees to an Peertasker Worker’s offer, the Job Poster will accept that Peertasker Worker’s Offer by using the functionality on the Peertasker Platform and paying the agreed price into the payment facility escrow account accessible via the Peertasker Platform ("Escrow Account"). 2.7.ThePeertasker Worker and Job Poster use a public question and answer feature on the Peertasker Platform to communicate directly about posted requests for services or goods. Once a Job Poster has accepted an offer from an Peertasker Worker, the Job Poster and the Peertasker Worker can communicate privately using an Peertasker private messaging service. Each time an Peertasker User receives a message from the Peertasker messaging service, a notification may be sent to the User via their currently active communication channel. 2.8.Once a Job Poster has accepted an offer from an Peertasker Worker and paid the agreed price into the Escrow Account then the Job Poster and the Peertasker Worker will be deemed to have entered into a separate contract under which the Job Poster agrees to purchase, and the Buyer agrees to provide the Job Poster with the services or goods ("Task Contract"). 2.9.The terms of the Task Contract incorporate the terms of this Agreement (to the extent they apply to the Job Poster and the Peertasker Worker) and any additional terms and conditions agreed between the Job Poster and the Peertasker Worker, including the description and price of the services or goods to be provided. You agree not to enter into any contractual provisions in a Task Contract that conflict with this Agreement. The terms of this Agreement incorporated into a Task Contract take priority over any other terms agreed between a Job Poster and an Peertasker Worker in the Task Contract to the extent of any inconsistency. 2.10.ThePeertasker Worker must provide the services or goods to the Job Poster in accordance with the Task Contract, unless the services, goods or transaction is prohibited by law, by this Agreement, an agreement between the User and a Third Party Provider or by any of our Policies. 2.11.Once an Peertasker Worker has provided the goods or services requested by a Job Poster in accordance with the Task Contract, the Peertasker Worker must provide notice that the task is complete by using the Peertasker Platform functionality. It will be material breach of this Agreement and the Task Contract if an Peertasker Worker provides notice that a task is complete for a particular Posted Task without having provided the relevant goods or services. If s/he is supplying goods, an Peertasker Worker must not provide notice that a task is complete until the goods have actually been delivered to the address specified by the Job Poster. 2.12.Once an Peertasker Worker has provided the relevant goods or services in accordance with the Task Contract and has provided notice that the task is complete relating to a particular Posted Task, the Job Poster must release the agreed price for the goods or services supplied to the Peertasker Worker by using the Peertasker Platform functionality. It will be material breach of this Agreement and the Task Contract if, after an Peertasker Worker has provide the relevant goods or services in accordance with the Task Contract and provided notice that a task is complete for a particular Posted Task, the Job Poster fails to release the agreed price. 2.13.Once the Job Poster has released the payment, the fee will be paid from the Escrow Account to the Peertasker Worker after the deduction of the relevant fees set out in the Service Fee Schedule and describe in Fees below ("Service Fees"). 2.14.Once a transaction is concluded, both the Peertasker Worker and Job Poster are strongly encouraged to complete an Peertasker service review using any feedback features on the Peertasker Platform. Peertasker will, from time to time, contact You to remind You to complete an Peertasker service review. 2.15.ThePeertasker Platform may from time to time include location/ map-based functionality. The Peertasker Platform may display the location of Job Posters and Peertasker Workers to persons browsing the Peertasker Platform. Each Job Poster will be asked to provide the street and suburb where the task is to be performed or the goods are to be delivered. A Job Poster should never disclose personal details such as Job Poster’s full name, street number, phone number or email address in a Posted Task or in any other public communication on the Peertasker Platform. 2.16.Peertasker may from time to time include on the Peertasker Platform a “Hire Me” feature which enables Peertasker Users who are browsing other User profiles to post a request for goods and services based on the skills, reputation or other profile attributes of a particular User. When this occurs, the Peertasker User who the Job Poster would like to make an Offer will be automatically notified (i) of the new Posted Task, and (ii) that the Job Poster would like him/ her to make an Offer to supply the goods or services. However, that User will not have any further special rights and will need to follow the normal offer process to become the Peertasker Worker for the Posted Task. 2.17.From time to time, Peertasker may enter into agreements with business partners ("Business Partners") to enable Business Partners to acquire aspects or functions of the Peertasker Platform, and may seek to engage Peertasker Workers in the provision of goods or services which the Business Partner will on sell to other parties (such as its customers). For the purposes of these Terms, when a Business Partner is engaged in this way, the Business Partner will be a Job Poster and the task will be a Posted Task for the purposes of these Terms. Peertasker Workers who agree to perform Posted Tasks for Business Partners acknowledge and agree that Peertasker and the Business Partner may on sell the goods or services supplied to third parties for an increased fee. 2.18.Business Partners may require Peertasker Workers engaged as contemplated in clause 2.17 to be approved or hold particular qualifications and Peertasker may be asked by Business Partners to locate potentially suitably qualified Peertasker Workers. Peertasker makes no warranty that it will promote any or all suitably qualified Peertasker Workers to Business Partners. 2.19.Before a Business Partner enters into a contract with an Peertasker Worker, it may be require the Peertasker Worker to enter into additional terms for the engagement ("Business Partner Contract") before the Peertasker Worker can undertake any work introduced by a Business Partner. 2.20.Where an Peertasker Worker accepts a Posted Task with a Business Partner:
(a) the Peertasker Worker must provide the goods or services to the Business Partner in accordance with the Task Contract created by these Terms and any applicable Business Partner Contract; and
(b) the terms of the Business Partner Contract will prevail to the extent of any inconsistency.
3. PAYMENT, REFUNDS AND CREDIT 3.1.Where a Job Poster pays an agreed price for goods or services into the Escrow Account in respect of a Posted Task ("Task Payment") that Task Payment will be used to pay the Peertasker Worker and Peertasker in accordance with this Agreement. If that payment cannot be made for any reason the Task Payment moneys will be handled in accordance with this clause 3. 3.2.If the Job Poster and the Peertasker Worker mutually agree to cancel the Task Contract or if, following reasonable attempts by a Job Poster to contact an Peertasker Worker to perform the Task Contract, Peertasker is satisfied that the Task Payment should be refunded and there is no dispute between the Job Poster and the Peertasker Worker, then Peertasker will refund the Task Payment back into the Job Poster's nominated account. 3.3.If, for any reason, the Task Payment cannot be transferred or otherwise made to the Peertasker Worker or the Job Poster (as the case may be) or no claim is otherwise made for a Task Payment, the Task Payment will remain in the Escrow Account until paid or otherwise for up to three months from the date the Job Poster initially paid the Task Payment into the Escrow Account. 3.4.Following the 3 months referred to in clause 3.3 and provided there is still no dispute in respect of the Task Payment the Task Payment will be automatically converted into Peertasker credit and credited to the relevant Job Poster or Peertasker Worker ("Holder"). The credit will be to the account of the Job Poster except where the Peertasker Worker has claimed the Task Contract has been completed but for whatever reason the Task Payment was not able to be transferred. 3.5.Credit on an Peertasker gift card or any other form of Peertasker card containing credit for use on the Peertasker Platform ("Store Value Card") is also a form of Peertasker credit that can be held by a holder (also a "Holder"). Store Value Cards cannot be replaced, exchanged or reloaded and may only be used in the purchase of tasks via the Peertasker Platform in accordance with this Agreement. 3.6.
(a) can be used by the Holder to pay for any new tasks via the Peertasker Platform;
(b) is not refundable or redeemable for cash; and
(c) expires 12 months from the last date the Peertasker credit is topped-up or the Stored Value Card is purchased by the Holder whether by operation of clause 3.4 or any other means.
(a) You will comply with this Agreement (including all Peertasker Policies) and all applicable laws and regulations;
(b) You will post only accurate information on the Peertasker Platform;
(c) You will promptly and efficiently perform all your obligations to other Peertasker Users under a Task Contract and to Peertasker under this Agreement;
(d) all content (whether provided by Peertasker, a User or a third party) on the Peertasker Platform may not be used on third party sites or for other business purposes without Peertasker’s prior permission; and
(e) You will ensure that You are aware of any laws that apply to You as a Job Poster or an Peertasker Worker, or in relation to any other way(s) that You use the Peertasker Platform.
9.2.You must not use the Peertasker Platform for any illegal or immoral purpose. 9.3.You grant to Peertasker an unrestricted, worldwide, royalty-free licence to use, reproduce, modify and adapt any content and information posted on the Peertasker Platform for the purpose of including that material and information on the Peertasker Platform and as otherwise may be required to provide the Peertasker Service, for the general promotion of the Peertasker Service and as permitted by this Agreement. 9.4.Any information posted on Peertasker Platform must not, in any way whatsoever, be potentially or actually harmful to Peertasker or any other person. "Harm" includes, but is not limited to, economic loss that will or may be suffered by Peertasker. Without limiting any provision of this Agreement, any information You supply to Peertasker must be up to date and kept up to date and must not:
(a) be false, inaccurate or misleading or deceptive;
(b) be fraudulent or involve the sale of counterfeit or stolen items;
(c) infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or intellectual property rights, rights of publicity, confidentiality or privacy;
(d) violate any applicable law, statute, ordinance or regulation (including, but not limited to, those governing export and import control, consumer protection, unfair competition, criminal law, antidiscrimination and trade practices/fair trading laws);
(e) be defamatory, libellous, threatening or harassing;
(f) be obscene or contain any material that, in Peertasker's sole and absolute discretion, is in any way inappropriate or unlawful, including, but not limited to obscene, inappropriate or unlawful images;
(g) contain any malicious code, data or set of instructions that intentionally or unintentionally causes harm or subverts the intended function of any Peertasker Platform, including, but not limited to viruses, Trojan horses, worms, time bombs, cancelbots, Easter eggs or other computer programming routines that may damage, modify, delete, detrimentally interfere with, surreptitiously intercept, access without authority or expropriate any system, data or personal information.
9.5.You must have the right to provide goods and services under a Task Contract and to work in Australia. You must comply with your tax obligations in relation to any payment received under a Tasker Contract, 9.6.When You enter into a Task Contract using the Peertasker Platform You create a legally binding contract with another Peertasker User, unless the transaction is prohibited by law or by this Agreement (including the Peertasker Policies). If You do not comply with your obligations to another Peertasker User under a Task Contract, You may become liable to that other User. If another User breaches any obligation to You, You - not Peertasker - are responsible for enforcing any rights that You may have with that User. 10. FEES 10.1.Registering and creating and account with Peertasker is free. There is no charge for a Job Poster to Post Tasks, or for other Peertasker Users to review content on the Peertasker Platform, including Posted Tasks. 10.2.If a Job Poster has accepted your offer, You agree that the Service Fees as set out in the Service Fee Schedule will be deducted from the agreed fee and paid to Peertasker (or its nominee), which are inclusive of GST. 10.3.The Service Fees will be deducted and paid to Peertasker when the agreed price is released from the Escrow Account to the Peertasker Worker. 10.4.To be clear, Service Fees will be calculated only on the amount that the Peertasker Worker agrees to charge the Job Poster to provide the service or goods. This means that if a Job Poster requires an Peertasker Worker to incur costs in completing a task (for example, if the task is purchasing groceries, Peertasker Worker might agree to pay for the groceries upfront and then be reimbursed by the Job Poster), then the cost incurred will not be included in any calculation of the Service Fees. 10.5.If an Peertasker Worker agrees to pay some of the costs as part of completing a task, Peertasker Worker is solely responsible for having those costs reimbursed by the Job Poster. Peertasker will not be responsible for obtaining any reimbursement from a Job Poster. We advise Peertasker Workers not to agree to incur any costs for a Job Poster in advance of payment by the Job Poster, unless the Peertasker Worker is confident that the Job Poster will reimburse the costs promptly. 10.6.Peertasker may from time to time change the Service Fees and the terms applying to their payment. Any change relating to the Service Fees is effective fourteen (14) days after Peertasker notifies You of that change by sending a message to your Peertasker account. 10.7.Peertasker may choose to temporarily modify the Service Fees, or the terms applying to their payment, in its sole discretion. Notification of temporary modifications will also be sent to your Peertasker account. 10.8.All fees and charges payable to Peertasker are non-cancellable and non-refundable, subject to your rights under any Non-Excludable Conditions (defined below). 10.9.IfPeertasker introduces a new service on the Peertasker Platform, the fees applying to that service will be payable as from the launch of the service and will also be “Service Fees” under this Agreement. 10.10.Where an Peertasker Worker is supplying goods or services, the Peertasker Worker must not charge a Job Poster Service Fees on top of the agreed price for the goods or Services under the Tasker Contract. 11. POSTING TASKS AND MAKING OFFERS 11.1.A Posted Task must include the following details in order to be accepted by Peertasker:
(a) Deadline for completion: the deadline for completion of the task or delivery of the goods;
(b) Price: the price that the Job Poster is prepared to pay for the goods or services required; and
(c) Description: a description of the goods or services.
(a) if sent by email, 24 hours after email is sent, unless the Job Poster is notified that the email address is invalid or the email is undeliverable, and
(b) if sent by pre-paid post, three Business Days after the date of posting, or on the seventh Business Day after the date of posting if sent to or posted from outside Singapore. In this section, "Business Day" means a day on which banks are open for general business in Singapore, other than a Saturday, Sunday or public holiday.
(c) Notices related to performance of any Third Party Service must be delivered to such Third Party as set out in Third Party Service Provider terms and conditions.
20. MEDIATION AND DISPUTE RESOLUTION 20.1.Peertasker encourages You to try and resolve disputes (including claims for returns or refunds) with other Peertasker Users directly. Accordingly, You acknowledge and agree that Peertasker may, in its absolute discretion, provide such of Your information as it decides is suitable to other parties involved in the dispute. 20.2.Peertasker may provide access to a third party dispute resolution service ("Third Party Dispute Service"). If such a service is provided, either party may require the other party to submit the Third Party Dispute Service if the parties have failed to resolve the dispute directly. Terms and conditions for the Third Party Dispute Service are located at [http://promisepay.com/seller_agreement.]. Peertasker confirms that Third Party Dispute Service is a Third Party Service and subject to further terms set out for Third Party Services. The Users are responsible for paying any costs associated with the Third Party Dispute Service in accordance with the Third Party Dispute Service terms and conditions. 20.3.Disputes with any Third Party Service provider must proceed pursuant to any dispute resolution process set out in the terms of service of the Third Party Service Provider. 20.4.Peertasker has the right to hold any Task Payment the subject of a dispute in the Escrow Account, until the dispute has been resolved. 20.5.If You have a complaint about the Peertasker Service please contact us at support@Peertasker.com. 20.6.IfPeertasker provides information of other Peertasker Users to You for the purposes of resolving disputes under this clause, You acknowledge and agree that such information will be used only for the purpose of resolving the dispute (and no other purpose) and that you will indemnify Peertasker against any claims relating to any other use of information not permitted by this Agreement. 21. TERMINATION 21.1.Either party may terminate an account and this Agreement at any time for any reason. 21.2.Termination of this Agreement does not affect any Task Contract that has been formed between Peertasker Users. If You have entered a Task Contract You must comply with the terms of that Task Contract including providing the goods or services or paying the price as applicable. 21.3.Third Party Services are subject to Third Party Service provider terms and conditions. 21.4.Sections 10 (Fees), 13 (Limitation of Liability), and 20 (Mediation and Dispute Resolution) and any other terms which by their nature should continue to apply, will survive any termination or expiration of this Agreement. 22. GENERAL 22.1.This Agreement is governed by the laws of Singapore. You and Peertasker submit to the exclusive jurisdiction of the courts of Singapore. 22.2.The provisions of this Agreement are severable, and if any provision of this Agreement is held to be invalid or unenforceable, such provision may be removed and the remaining provisions will be enforceable. 22.3.This Agreement may be assigned or novated by Peertasker to a third party without your consent. In the event of an assignment or novation You will remain bound by this Agreement. 22.4.This Agreement sets out the entire understanding and agreement between You and Peertasker with respect to its subject matter. Created December 2015 © Peertasker 2015 SERVICE FEE SCHEDULE The Service Fee for an offer that has been accepted by a Job Poster is equal to twenty-five per cent (25%) of the amount that was accepted.